The Customer Service Department at Gemini Bio-Products is
available to assist you should a problem arise with any of our
products.
Please inspect all packages immediately upon receipt and inform
us of any discrepancies with your order. If a discrepancy exists,
please retain the original shipping carton, packing material, and
shipping documents.
Gemini warrants that the products listed in our catalog are
intended for the described purposes only. Any Gemini product
which does not meet its catalog specifications, and which is
returned to Gemini within 30 days days of its initial receipt,
will be replaced with like material or, at Gemini’s option, the
purchase price of the product will be refunded. In connection
with this limited warranty, Gemini reserves the right to conduct
whatever tests it deems appropriate to evaluate whether or not
the product meets catalog specifications.