The Customer Service Department at Gemini Bio-Products is available to assist you should a problem arise with any of our products.
Please inspect all packages immediately upon receipt and inform us of any discrepancies with your order. If a discrepancy exists, please retain the original shipping carton, packing material, and shipping documents.
Gemini warrants that the products listed in our catalog are intended for the described purposes only. Any Gemini product which does not meet its catalog specifications, and which is returned to Gemini within 30 days of its initial receipt, will be replaced with like material or, at Gemini’s option, the purchase price of the product will be refunded. In connection with this limited warranty, Gemini reserves the right to conduct whatever tests it deems appropriate to evaluate whether or not the product meets catalog specifications.